GDPR Compliance

Your data protection rights and our practices

Last updated: 29/03/25

Soccerteer Pro and Soccerteer X are mobile applications developed and published by HeyQTGlobal Ltd, a company registered in England and Wales with company number: 14139965

1. Introduction

This GDPR (General Data Protection Regulation) statement explains how HeyQTGlobal Ltd ("we", "us", "our") handles personal data in relation to our website (www.soccerteer.net) and mobile applications (Soccerteer Pro and Soccerteer X).

We are committed to protecting your privacy and ensuring compliance with GDPR requirements.

2. Data Controller Information

Data Controller: HeyQTGlobal Ltd

Address: 63/66 Hatton Garden, Fifth Floor, Suite 23, London, EC1N 8LE

Email: contactsus@heyqtglobal.com

Company Number: 14139965

3. Data Collection Practices

3.1 Mobile Applications (Soccerteer Pro & Soccerteer X)

Important: Our mobile applications operate on a "no data collection" principle:

  • No Personal Data Collection: We do not collect, store, or transmit any personal data from our mobile applications
  • User-Entered Data: All data within the apps (players, matches, statistics) is entered by users and stored locally on their devices
  • No Server Storage: We do not maintain any servers that store user data from the applications
  • No Analytics: We do not collect usage analytics or behavioral data from the apps
  • No Tracking: We do not track user activities or app usage patterns

3.2 Purchase Data

When you purchase our applications:

  • Apple App Store: Purchase data is collected and processed by Apple Inc. according to their privacy policy
  • Google Play Store: Purchase data is collected and processed by Google LLC according to their privacy policy
  • Our Access: We only receive basic purchase confirmation data (app name, purchase date, revenue) - no personal user information

3.3 Website Data

For our website (www.soccerteer.net), we may collect:

  • Analytics Data: Anonymous website usage statistics via Google Analytics
  • Contact Information: If you contact us via email or contact forms
  • Technical Data: IP addresses, browser type, device information for website functionality

4. Legal Basis for Processing

We process data based on the following legal grounds:

  • Legitimate Interest: Website analytics to improve our services
  • Consent: When you explicitly agree to data processing
  • Contract Performance: Processing purchase data for app delivery
  • Legal Obligation: Compliance with applicable laws and regulations

5. Your GDPR Rights

Under GDPR, you have the following rights:

5.1 Right to Information

You have the right to be informed about how we process your personal data.

5.2 Right of Access

You can request a copy of any personal data we hold about you.

5.3 Right to Rectification

You can request correction of inaccurate personal data.

5.4 Right to Erasure

You can request deletion of your personal data ("right to be forgotten").

5.5 Right to Restrict Processing

You can request that we limit how we process your personal data.

5.6 Right to Data Portability

You can request a copy of your data in a machine-readable format.

5.7 Right to Object

You can object to processing based on legitimate interests.

5.8 Rights Related to Automated Decision Making

We do not make automated decisions about you.

6. Exercising Your Rights

To exercise any of your GDPR rights:

  • Contact Us: Email us at contactsus@heyqtglobal.com
  • Response Time: We will respond within 30 days of receiving your request
  • Verification: We may need to verify your identity before processing requests
  • No Fee: Requests are free of charge unless they are manifestly unfounded or excessive

7. Data Security

We implement appropriate security measures to protect your data:

  • Website Security: HTTPS encryption, secure hosting, regular security updates
  • App Security: Local data storage, no network transmission of user data
  • Access Controls: Limited access to any stored data
  • Regular Reviews: Ongoing assessment of security practices

8. Data Retention

We retain data only for as long as necessary:

  • Website Analytics: Up to 26 months (Google Analytics standard)
  • Contact Information: Until you request deletion or for 2 years after last contact
  • Purchase Records: As required by law (typically 7 years for tax purposes)
  • App Data: Not retained by us (stored locally on user devices)

9. International Data Transfers

We are based in the UK and may transfer data to:

  • Google Services: Analytics and hosting services (US-based, GDPR compliant)
  • Apple/Google: App store platforms for purchase processing

All transfers are made in compliance with GDPR requirements and appropriate safeguards.

10. Data Breach Procedures

In the unlikely event of a data breach:

  • We will assess the risk to your rights and freedoms
  • Report to the Information Commissioner's Office (ICO) within 72 hours if required
  • Notify affected individuals without undue delay
  • Take immediate steps to contain and remediate the breach

11. Contact Information

For any GDPR-related inquiries:

Email: contactsus@heyqtglobal.com

Address: 63/66 Hatton Garden, Fifth Floor, Suite 23, London, EC1N 8LE

ICO Registration: HeyQTGlobal Ltd is registered with the Information Commissioner's Office (ICO)

12. Updates to This Statement

We may update this GDPR statement from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated statement on our website and updating the "Last updated" date.